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Neil E. Klingshirn
Melanie V. Miguel

 

DEPARTMENT OF LABOR LETTER

Wage and Hour Division
United States Department of Labor
Opinion Letter
Fair Labor Standards Act (FLSA)
May 17, 1999

This is in response to your letter requesting an opinion regarding the exempt status of loan officers under section 13(a)(1) of the Fair Labor Standards Act (FLSA).

You state that the loan officers are employed by your client, a mortgage brokerage company. These loan officers develop new business for the employer by contacting prospective borrowers and referral sources; evaluate the borrowers' financial situation and provide a "prequalification letter" that is used by the borrower, real estate agents, and potential sellers in negotiating the sale; consult with borrowers to obtain the best loan package available (e.g. best interest rates, lowest points and fees, maximum affordable loan amount); work with approximately ten different lenders in selecting loan programs for borrowers; consult with the borrowers regarding the desirability of "locking- in" a given interest rate; assist the borrowers in preparing a loan application for a selected loan program; present and obtain signature of the borrower on disclosures required by federal and state laws; submit loan application to the central office for processing; and consult with loan processors or the borrowers in resolving problems or in obtaining additional information regarding the loan package.

You state that loan officers report to branch managers, and are subject to very little supervision. The branch managers do not participate in the selection of a particular loan program or review the loan program prepared for the borrowers.

Section 13(a)(1) of the FLSA provides a minimum wage and overtime pay exemption for any employee employed in a bona fide executive, administrative, professional, or outside sales capacity, as those terms are defined in the enclosed Regulations, 29 CFR Part 541. An employee may qualify for exemption if all the pertinent tests relating to duties, responsibilities and salary, as discussed in the appropriate sections of the regulations, are met.

An employee who is paid on a salary or fee basis of at least $250 per week may qualify for exemption as a bona fide administrative employee if the employee's primary duty is office or nonmanual work directly related to management policies or general business operations of his/her employer or his/her employer's customers, and the employee's work requires the exercise of discretion and independent judgment.

Activities contemplated by the regulations as being "directly related to management policies or general business operations" of an employer are those related to the administrative operations of a business, as distinguished from the basic tasks of the employer's business, that is, the "production" work of the business. The administrative exemption is limited to persons who perform work of substantial importance to the business of their employer or the employer's customers, and include "white collar" employees engaged in "servicing" a business. Examples of such activity include personnel administration, labor relations, research, planning, or assisting a management official to carry out the executive or administrative functions of that official. In general "administrative employee" means a person who is engaged in staff functions as opposed to the line functions of an employer.

From the information submitted, it appears that the loan officers are engaged in carrying out the employer's day-to-day activities rather than in determining the overall course and policies of the business. These activities also appear to require the use of skills and experience in applying techniques, procedures, or specific standards rather than the exercising of discretion and independent judgment, within the meaning of the regulations. It is, therefore, our opinion that the loan officers would not qualify as bona fide administrative employees within the meaning of section 541.2 of the regulations. Such employees must be paid in accordance with the minimum wage and overtime provisions of the FLSA.

This opinion is based exclusively on the facts and circumstances described in your request and is given on the basis of your representation, explicit or implied, that you have provided a full and fair description of all the facts and circumstances that would be pertinent to our consideration of the question presented. Existence of any other factual or historical background not contained in your request might require a different conclusion than the one expressed therein.

We trust the above information is responsive to your inquiry.

Sincerely,

Daniel F. Sweeney
Office of Enforcement Policy Fair Labor Standards Team

Enclosure